no good88's Privacy Policy
Your personal information is very important to us. This policy explains in detail what information is collected, why it is collected, and how it is kept secure.
Introduction and Applicability
no good88 is an online gaming and sports betting platform serving users in Bangladesh. This Privacy Policy applies to all services on the site, mobile applications, and related services.
By using the no good88 website, creating an account, or using any of our services, you are considered to have accepted the terms of this policy. Our Terms and Conditions complement this Privacy Policy, and you are advised to read both documents together.
This policy applies only to users aged 21 or older. Account creation or use of services by minors is strictly prohibited.
What Information We Collect
no good88 collects the following types of information. Each piece of information is used for a specific purpose, and no information is collected beyond what is necessary.
2.1 Registration and Identity Information
Information collected from you when creating an account:
- Full name and date of birth
- Mobile number and email address
- Password (stored in encrypted form)
- National ID or passport number (for identity verification)
2.2 Financial Transaction Information
Relevant information for deposits and withdrawals, such as bKash, Nagad, or Rocket account numbers and bank account details. Card numbers or full bank details are not stored on no good88's servers.
2.3 Device and Browsing Information
Information collected automatically while using the site:
- IP address and device type
- Browser name and version
- Pages visited and session duration
- Cookies and local storage data
2.4 Communication Information
If you contact us via live chat or email, the details of that conversation may be stored and used later to improve service quality.
Purpose of Information Use
no good88 uses collected information only for defined purposes. Information is not sold or rented to third parties.
3.1 Service Operations
- Account creation, verification, and management
- Processing deposits, withdrawals, and transactions
- Running gaming and betting activities
- Providing bonuses and promotional offers
3.2 Security and Fraud Prevention
- Ensuring account security
- Detecting and blocking unauthorised logins
- Preventing financial fraud and money laundering
- Monitoring suspicious activity
3.3 Customer Support and Communication
Your mobile number and email may be used to send account-related updates, transaction confirmations, and relevant promotional information. You can opt out of promotional communications at any time.
3.4 Service Improvement
User behaviour is analysed to improve site navigation, game offerings, and the overall experience.
Cookies Policy
no good88 uses cookies and similar tracking technologies on the site. Cookies are small text files stored in your browser that improve the site experience.
4.1 Essential Cookies
These cookies are essential for maintaining login sessions, saving language preferences, and managing security tokens. The site cannot function properly without them.
4.2 Analytical Cookies
Used to measure page views, user journeys, and site performance. This information is processed in fully anonymised form.
4.3 Preference Cookies
These cookies are used to remember your preferred game categories, language, and display settings.
You can delete or block cookies at any time through your browser settings. However, some site functionality may be limited as a result.
Information Sharing and Third Parties
no good88 does not sell, rent, or commercially distribute your personal information to third parties. However, information may be shared in the following limited circumstances:
5.1 Service Providers
Trusted third-party services are used for payment processing, data storage, and cybersecurity. These service providers process information according to no good88's instructions and cannot use it independently.
5.2 Legal Obligations
Information may be provided to comply with lawful instructions from government authorities or courts. no good88 will not go beyond what the law requires in such cases.
5.3 Business Changes
In the event of a company merger or acquisition, user information may be transferred. If this occurs, you will be notified in advance.
Information Security Measures
no good88 uses industry-standard technology and processes to protect your information. Data security is a priority for us.
- SSL Encryption: All data transfers on the site are protected by 256-bit SSL encryption.
- Password Hashing: Your password is not stored directly — strong cryptographic hashing is used.
- Two-Step Verification (OTP): Mobile OTP verification is in place for logins and withdrawals.
- Access Control: Only authorised staff can access specific information.
- Regular Audits: System security is tested on a regular basis.
However, complete security on the internet cannot be guaranteed. You are therefore advised to keep your account password private and not share it with anyone.
Information Retention Period
no good88 retains your information only for as long as necessary. The retention period is determined based on the type of information and applicable legal obligations.
- Account Information: For as long as the account is active and for the applicable period after it is closed.
- Transaction Records: For the number of years required by financial regulatory guidelines.
- Logs and Session Data: For a limited period for security review purposes.
Once the retention period ends, information is securely deleted or fully anonymised.
Your Rights
As a no good88 user, you have the following rights over your personal information:
8.1 Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
8.2 Right to Correction
If your information is incorrect or incomplete, you can request a correction. Some information can be changed directly in your account settings.
8.3 Right to Deletion
In certain circumstances, you can request that your information be deleted. However, some information may need to be retained due to legal obligations.
8.4 Right to Object to Processing
You can object to your information being used for marketing purposes and opt out of promotional messages.
To exercise these rights, contact the no good88 support team. Our FAQ page has answers to common questions about accounts and privacy.
Protection of Minors' Information
no good88 strictly follows a 21+ age policy. Our platform is not for minors, and we do not knowingly collect any information from minors.
If we have reason to believe that a minor has registered on our platform, the relevant account and information will be deleted immediately. For more information on responsible gaming, please read our Responsible Gaming Guidelines.
Policy Changes
no good88 may update this Privacy Policy as needed. For significant changes, a notice will be sent to your registered email or mobile. Continued use of the site after any changes will be considered acceptance of the updated policy.
The date of the most recent policy change is noted at the top of this page. You are advised to review changes regularly.
Contact and Complaints
If you have any questions, concerns, or requests regarding your information under this Privacy Policy, contact the no good88 support team. To learn more about us, visit our About Us page.
How to Get 24/7 Support Get immediate help through live chat, or write to us by email — support is available in both Bengali and English.
Email: [email protected]